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Estonian Post is aiming at conquering the Baltic parcel market.

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Forget being a technical leader. First they need to catch up with all other postal services around the world, which can be done in 4 easy steps:

1. Deliver parcels directly to the customer, instead of just leaving a note and requiring the customer to go to the post office to pick it up. What's the use of delivery service then?

2. Allow customers to print electronic postage online. In other words, on their website, customers should be able to choose the service (EMS, ELS, etc) and pay online and print an electronic pre-paid shipping label.

3. Allow customers to buy stamps online (for delivery).

4. Offer a smartphone app so customers can easily track packages, find the nearest post office and post box, and compute postal rates. Reply to the comment answer
~ameeriklane [01.10.2012, 17:23]
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